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Q 1. What Is Ticket?

The ticket is a fast way to solve issues, bug, or a problem that you are facing and informing the developers or the company to fix it. In simple words, it is the Complaint Letter or Support Letter that reaches the company, and they will try their best level to fix that problem as soon as possible.

Q 2. Why I Create Ticket?

If we had any problem with our services, or we had any bug or error in our services. We can contact the developers if we had any doubts about the premium services of the website or if we had any problem with our premium account that we have purchased.

The other reasons that we have to contact the DM Snap Tools are below:-

  1. Malfunctioning:- The malfunctioning is that if there is not the correct functioning of the website, then you have to contact the DM Snap Tools developers. There is no other way to get out of it.
  2. Bug:- The bug is a coding error on the website that occurred because of the mistake of the codding language on the site.
  3. Broken link:- It is the error due to the wrong link that is put by the developers, or the destination website is changed.

Q 3.How Much Time It Will Take To Solve The Issue or Reply my Ticket?

Please note that to resolve your problem as soon as possible, but sometime, we will take 24 to 48 hours to check the full issue and fix it fully. We will not be able to reply on the non-working days. We will also keep up to date about the status of your ticket in your email.

NOTE: The resolution will be provided only in the working days so, please don't argue.